Services website operating
The website aims at assisting the user looking for travelling and tourism services, and at operating appropriate bookings.
The User can book services on the website only after accepting the present General Sales Conditions
A free venue search for the event planner and organiser: Our service is entirely free for the organization of a corporate meeting, a conference, a convention, a congress, an incentive travel.
There is no additional cost for the end-client.
The general conditions are those of the venue site chosen: from the moment you have chosen a site, a contract will be established between the event planner and the hotel/venue: the general sales conditions applicable are those of the vendors. They are communicated to you at the time of the quotation being sent and the reservation contract signed.
Booking confirmation is automatically sent to the User by email
The User will get a client account following his booking
Booking confirmation will be sent by email, with a file to download and to print from the client account within 2 days following the booking date.
Payment and purchase evidence
Prices on website are in Euros and inclusive of tax.
Payment operates necessarily when booking, by credit card
At confirmation a payment of 30 % of total amount is to be done by credit card or wire transfer on the following bank account: Banque BNP PARIBAS France IBAN Number : FR76 3000 4004 7700 0100 8758 173 & BIC / Swift Code : BNPAFRPPCAN
The User must print the voucher to compulsorily show to the service provider or to our onsite staff to get booked services. The voucher will be user accessible with his client account during confirming booked services.
Cancellation
More than 35 days from departure day or day of performance: refund 70% from the total amount.
Between 7 and 35 days from departure day or day of performance: refund 40% from the total amount.
No refund after 7 days of departure or performance, and in case of non-attendance of customer before the departure or before the performance.
Warning : no refund for booking for :
Special dates : New year Eve, 1st of May, professional congresses, international events.
Any product with entrance tickets & with a certified guide
Any product including privatization of a venue
Any cancellation or change requested by the User will lead to a refund, within the manageable time, of the sum paid by the user including deductions mentioned below.
Any partial or total interruption of performances because of customer responsibility, will not lead to refund or compensation.
The Hotel cancelation policy is separate to french-events.com general cancelation policy. At the time of booking we forward the hotel policy.
Timetable and price
Prices are fixed according to present economic conditions and schedule, timetable, programs and trip duration are only provided for guidance and may be changed as needed. Prices include all services mentioned in the descriptive product presentation
Applicable law
Sales General Conditions are subject to French Law. Any litigation related to interpretation or execution of Sales General Conditions is a matter for arbitration of French Court
Identification
Company Name : French-Events
Legal status : SARL
RCS : 43017249400030
Group Manager Name : Jean-Pierre Gombert
Head quarter address: 4 Chemin des Chichourliers 06110 Le Cannet France
Tel : (33) 4 83 65 01 76
E-mail : info@french-events.com